Legal Agreements for PayPal Services
Legal Agreements for PayPal Services
These legal agreements apply to users in United States. To view agreements for a different country or region, select from the list below.
For All Users
- PayPal Account User Agreement
- PayPal Balance Terms and Conditions
- PayPal Privacy Statement
- PayPal Acceptable Use Policy
- Electronic Communications Delivery Policy (E-Sign Disclosure and Consent)
- Licenses
- Listing of Patents related to PayPal Products, Services, Platforms, and/or Features
- PayPal Digital Gifts Terms and Conditions
Product-Specific Agreements
- Bancorp Privacy Notice
- Business Payments Agreement
- Community Help Forum Agreement
- PayPal Cryptocurrency Terms and Conditions
- PayPal Business Debit Mastercard® Cardholder Agreement and Privacy Notice
- PayPal Payouts Terms and Conditions
- PayPal Here™ Agreement
- PayPal.Me Terms and Conditions
- PayPal Terms of Use for Google Pay™
- PayPal Debit Mastercard Cardholder Agreement
- PayPal Generosity Network Terms and Conditions
- PayPal Confirmed Charities Terms and Conditions
- PayPal Bill Pay Terms and Conditions
- PayPal Gold Rewards Terms and Conditions
- Synchrony Bank Deposit Account Agreement
- Synchrony Bank Privacy Policy
- Synchrony Bank Electronic Delivery Terms Conditions
- PayPal Campaign Fundraising Terms and Conditions
For Merchants and Businesses
- PayPal Data Protection Addendum for Card Processing Products
- PayPal Online Card Payment Services Agreement
- Commercial Entity Agreement
- PayPal Payments Standard Agreement for Enhanced Recurring Payments
- Payflow Gateway Services Agreement
- PayPal Payflow Gateway Services for Resold Merchants
- PayPal Partner Program Agreement
- Legacy Partner Program Agreement
- Pay Later Messaging Center Program Terms
- PayPal Platform Seller Account Agreement
- PayPal Point of Sale Agreement for Platform Sellers
- PayPal Marketplace and Platform Seller Processing Services Agreement
- PayPal Alternative Payment Methods Agreement
- PayPal Zettle Terms and Conditions
- Store Cash Terms and Conditions
Additional Information
For Developers
Policy Updates
State Complaints
For Alaska Residents Only:
If your issue is unresolved by PayPal, (888) 221-1161, please submit formal complaints with the State of Alaska, Division of Banking & Securities.
Formal complaints must be in writing, please download the form here: https://www.commerce.alaska.gov/web/portals/3/pub/DBSGeneralComplaintFormupdated.pdf
Formal complaint forms may be submitted via:
1. Fax: 907-465-1230
2. Email: msb_licensing@alaska.gov
3. Mail: Division of Banking & Securities PO Box 110807 Juneau, AK 99811-0807
If you have questions regarding formal complaints, please call 907-465-2521
For Texas Residents Only: Texas Department of Banking
After first contacting PayPal, Inc., if you are a Texas resident and still have an unresolved complaint regarding the company's money transmission or currency exchange activity, please direct your complaint to:
Texas Department of Banking, 2601 North Lamar Boulevard, Austin, Texas 78705, 1-877-276-5554 (toll free), https://www.dob.texas.gov
All PayPal users must read and agree to the agreements in the column titled “Agreements for All Users.” In addition, if you are using any of the services listed in the other columns, you must read and agree to the applicable agreement(s). The legal agreements and policies above provide the terms and conditions related to the specific services that PayPal offers.