Once approved, your single-use virtual card is immediately available for use within 24 hours. Once added to your Apple or Google Wallet, you can use it to shop at most places where Mastercard is accepted. Restrictions apply to hotel, airfare, travel aggregator sites, gas stations, as well as other transactions.

Since Pay Monthly approval happens before you make an in-store purchase, your approved Pay Monthly amount may be different than the amount you actually spend. Your loan ultimately will only ever be what you spend. For example, if you were approved for $500, but only spent $300 on your transaction using the Pay Monthly loan’s single-use virtual card, you will only make repayments on the $300 loan amount you spent. Your loan transaction will be complete, and you will not have an additional $200 to use on another purchase. To make another in-store transaction with Pay Monthly, apply for another Pay Monthly loan, be approved, and receive a new single-use virtual card.

If your Pay Monthly application is unable to be approved, please check your PayPal Message Center for more details. For privacy reasons, only you can see why your application was declined. Our customer service team cannot see your decline explanation reason(s) and cannot review loan applications. If you would like to better understand why you may have been declined and potential ways to increase future eligibility after reviewing your secure message center, visit What are some things I can do that impact my Pay Later eligibility?

You can re-access your single-use card from your Google or Apple Wallet within 24 hours of loan approval. It will remain in your wallet until you remove it, even after the one-time use.

In order to use your loan and tap to pay, you must add your single-use number to your Google or Apple Wallet. You cannot tap to pay directly from the PayPal app.

Single-use virtual cards can be declined for the following reasons:

• It has already been used for a purchase.
• The attempted transaction was for an amount greater than the approved Pay Monthly loan amount.
• The card expired (24 hours after loan approval).
• It was used for a restricted transaction.

Returns depend entirely on the merchant’s policy. Please work directly with the store to initiate a return.

Depending on how the refund is issued by the merchant, how the refund impacts your loan will vary. Please visit our merchant refund FAQ for more details.