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We help keep your personal and financial information securely encrypted, plus protection programmes to cover your purchases.

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Protecting you from checkout to delivery.

Protecting your purchases.

PayPal protects shoppers with Buyer Protection. When you shop with PayPal, if your item doesn’t arrive or doesn’t match its description, we’ll reimburse you on eligible purchases.

Preventing fraud.

Every transaction is monitored and guarded behind our advanced encryption to help prevent fraud and identity theft. As a leader in risk management, we constantly update our system to help block external threats so you can buy with confidence.

Protecting your funds.

Hackers are getting smarter, but we’re committed to making things easier for you without making it riskier. In the unlikely event that something does go wrong, just report it and we’ll help you resolve any unauthorised transactions.

Dispute resolution

If there’s a problem with a transaction, we’ll put a hold on the funds until the issue is resolved. We investigate and stay involved every step of the way.

Avoid phishing and stay safer online.

Hackers and scammers are constantly trying to steal or scam money from internet users. We work hard to keep your information more secure. There are some things you can do to stay safer online, even when you’re not using PayPal.

More about phishing

A safer choice at checkout.

Shop with confidence at your favourite store, and millions worldwide.

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