PayPal helps protect buyers and sellers by providing services like Buyer Protection and Seller Protection.
If your eligible purchase doesn’t arrive, or doesn’t match the seller’s description, we can reimburse you.*
We monitor every transaction 24/7 to prevent fraud, email phishing and identity theft.
Every transaction is protected using our advanced encryption technology.
Don't let a dodgy delivery stop you…
It's times like these that we can help out:
If this happens you won't be covered:
These are examples of purchases PayPal Buyer Protection doesn't cover:
You're not liable for unauthorised purchases made from your account.*
If an order doesn't arrive or match the description, we can refund the full cost of eligible purchases and paid delivery costs (where applicable).*
We're here to help. Get support with suspicious activity, identity theft or phishing. Report your suspicions to us directly.
Your memory protects your login information and lets you pay without entering your financial details for each transaction. If you forget your login, you can use your privacy questions to get you back into your account. But if you forget these, contact us and we'll give you a hand.
We monitor every transaction 24/7 to prevent fraud, email phishing and identity theft. Every transaction is heavily guarded behind our advanced encryption. If something seems fishy, our dedicated team of security specialists will identify suspicious activity and help protect you from fraudulent transactions. Remember, we will never ask for any sensitive information.
Buy or sell across borders in your currency. We can process 25 currencies from 202 countries and markets and convert them for your convenience.