PayPal Merchant Fees

When you sell with us, you can get some of the most competitive rates in the business.


Last Updated: 21, April 2021

You can find details about changes to our rates and fees and when they will apply on our Policy Updates Page. You can also view these changes by clicking ‘Legal’ at the bottom of any web-page and then selecting ‘Policy Updates’.

The fees listed on this page do not apply to PayPal accounts opened with Gufubao Information Technology Co., Ltd. (“Gopay”).

Domestic: A transaction occurring when both the sender and receiver are registered with or identified by PayPal as residents of the same country/territory.


International: A transaction occurring when the sender and receiver are registered with or identified by PayPal as residents of different countries/territories. Certain countries are grouped together when calculating international transaction rates. For a listing of our groupings, please access our Country/Territory Grouping Table.

Country Code Table: We may refer to two-letter country/territory codes throughout our fee pages. For a complete listing of PayPal country codes, please access our Country Code Table.

Relevant Country/
Territory

Rates published below apply to PayPal accounts of residents of the following countries/territories:

Country/Territory list

Mainland China (CN)

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Commercial Transaction Rates

When you buy or sell goods or services, make any other commercial type of transaction, send or receive a charity donation or receive a payment when you “request money” using PayPal, we call that a “commercial transaction”.

Receiving international transactions

Country/Territory of recipient’s addressRate
Outside of Mainland China (CN)4.40% + fixed fee

Fixed fee for commercial transactions (based on currency received)

CurrencyFee
Australian dollar0.30 AUD
Brazilian real0.60 BRL
Canadian dollar0.30 CAD
Czech koruna10.00 CZK
Danish krone2.60 DKK
Euro0.35 EUR
Hong Kong dollar2.35 HKD
Hungarian forint90.00 HUF
Israeli new shekel1.20 ILS
Japanese yen40.00 JPY
Malaysian ringgit2.00 MYR
Mexican peso4.00 MXN
CurrencyFee
New Taiwan dollar10.00 TWD
New Zealand dollar0.45 NZD
Norwegian krone2.80 NOK
Philippine peso15.00 PHP
Polish zloty1.35 PLN
Russian ruble10.00 RUB
Singapore dollar0.50 SGD
Swedish krona3.25 SEK
Swiss franc0.55 CHF
Thai baht11.00 THB
UK pounds sterling0.20 GBP
US dollar0.30 USD

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Alternative Payment Method Rates

We may allow your customers to choose any of the alternative payment methods (APM) listed in our APM agreement at checkout to pay you for purchases.

For a complete listing of the APMs we support, please see Annex 1 of your country’s APM agreement. You must accept the terms of your country’s APM agreement before receiving APM payments.

Our Commercial Transaction Rates apply when you receive APM funded payments. Additionally, if you are using the New Checkout Solution, a reduced rate may apply.

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PayPal Payouts

PayPal Payouts (which includes the service formerly known as Mass Pay) allows you to easily send payments to multiple recipients at once. We charge you a fee for each payment you send using PayPal Payouts. The fee is based on the type of payment and currency in which it is sent.

Sending PayPal Payouts

Country/Territory of recipient’s addressTransactionRate
Mainland China (CN)PayPal Payouts2% of total transaction amount (not to exceed the maximum fee cap below)

Maximum fee cap for PayPal Payouts

Based on payment currency:

CurrencyMaximum Fee Cap
Australian dollar60.00 AUD
Brazilian real100.00 BRL
Canadian dollar60.00 CAD
Czech koruna1000.00 CZK
Danish krone300.00 DKK
Euro40.00 EUR
Hong Kong dollar400.00 HKD
Hungarian forint15,000.00 HUF
Israeli new shekel200.00 ILS
Japanese yen5000.00 JPY
Malaysian ringgit200.00 MYR
Mexican peso750.00 MXN
New Taiwan dollar2000.00 TWD
New Zealand dollar75.00 NZD
Norwegian krone300.00 NOK
Philippine peso2500.00 PHP
Polish zloty150.00 PLN
Russian ruble1500.00 RUB
Singapore dollar80.00 SGD
Swedish krona400.00 SEK
Swiss franc50.00 CHF
Thai baht2000.00 THB
UK pounds sterling35.00 GBP
US dollar50.00 USD

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Micropayments

Subject to application and pre-approval by PayPal, you may upgrade an existing account to receive the Micropayment rate. Micropayment rates can be ideal as an alternative to standard commercial transaction rates for business that process payments under 5.00 USD. If you upgrade to the Micropayment rate, this rate will apply to all commercial transaction payments received into your PayPal account. Please contact us to apply for the Micropayment rates.

Receiving micropayments

TransactionRate
Other International micropayments6.00% + micropayments fixed fee
Other International micropayments for Digital Goods6.00% + micropayments fixed fee

Micropayments fixed fee

Based on payment currency:

CurrencyFee
Australian dollar0.05 AUD
Brazilian real0.10 BRL
Canadian dollar0.05 CAD
Czech koruna1.67 CZK
Danish krone0.43 DKK
Euro0.05 EUR
Hong Kong dollar0.39 HKD
Hungarian forint15.00 HUF
Israeli new shekel0.20 ILS
Japanese yen7.00 JPY
Malaysian ringgit0.20 MYR
Mexican peso0.55 MXN
CurrencyFee
New Taiwan dollar2.00 TWD
New Zealand dollar0.08 NZD
Norwegian krone0.47 NOK
Philippine peso2.50 PHP
Polish zloty0.23 PLN
Russian ruble2.00 RUB
Singapore dollar0.08 SGD
Swedish krona0.54 SEK
Swiss franc0.09 CHF
Thai baht1.80 THB
UK pounds sterling0.05 GBP
US dollar0.05 USD

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Chargeback Fees

For transactions that are not processed either through a buyer’s PayPal account or through a guest checkout, we assess a settlement fee to sellers for credit and debit card transaction chargebacks (a chargeback may occur when a buyer rejects or reverses a charge on his or her card through the card issuer).

The chargeback fee is based on the currency received as follows:

Chargeback fees

CurrencyFee
Australian dollar15.00 AUD
Brazilian real20.00 BRL
Canadian dollar15.00 CAD
Czech koruna250.00 CZK
Danish krone60.00 DKK
Euro11.25 EUR
Hong Kong dollar75.00 HKD
Hungarian forint2,000.00 HUF
Israeli new shekel40.00 ILS
Japanese yen1,300.00 JPY
Malaysian ringgit40.00 MYR
Mexican peso110.00 MXN
CurrencyFee
New Taiwan dollar330.00 TWD
New Zealand dollar15.00 NZD
Norwegian krone65.00 NOK
Philippine peso500.00 PHP
Polish zloty30.00 PLN
Russian ruble320.00 RUB
Singapore dollar15.00 SGD
Swedish krona80.00 SEK
Swiss franc10.00 CHF
Thai baht360.00 THB
UK pounds sterling7.00 GBP
US dollar10.00 USD

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Dispute Fees

We may charge a Dispute Fee when a buyer files a dispute claim or chargeback for a transaction that was processed through the buyer’s PayPal account or a PayPal checkout solution. Please see the User Agreement for more information about Standard and High Volume Dispute fees.

Dispute fees will be applied in the currency of the original transaction.

Standard Dispute Fees

CurrencyFee
Australian dollar12.00 AUD
Brazilian real35.00 BRL
Canadian dollar10.00 CAD
Czech koruna185.00 CZK
Danish krone55.00 DKK
Euro7.00 EUR
Hong Kong dollar65.00 HKD
Hungarian forint2450.00 HUF
Indian Rupee580.00 INR
Israeli new shekel30.00 ILS
Japanese yen870.00 JPY
Malaysian ringgit35.00 MYR
Mexican peso160.00 MXN
CurrencyFee
New Taiwan dollar250.00 TWD
New Zealand dollar13.00 NZD
Norwegian krone75.00 NOK
Philippine peso405.00 PHP
Polish zloty30.00 PLN
Russian ruble600.00 RUB
Singapore dollar11.00 SGD
Swedish krona75.00 SEK
Swiss franc8.00 CHF
Thai baht250.00 THB
UK pounds sterling6.00 GBP
US dollar8.00 USD


High Volume Dispute Fees

CurrencyFee
Australian dollar24.00 AUD
Brazilian real70.00 BRL
Canadian dollar20.00 CAD
Czech koruna370.00 CZK
Danish krone110.00 DKK
Euro14.00 EUR
Hong Kong dollar130.00 HKD
Hungarian forint4900.00 HUF
Indian Rupee1160.00 INR
Israeli new shekel60.00 ILS
Japanese yen1740.00 JPY
Malaysian ringgit70.00 MYR
Mexican peso320.00 MXN
CurrencyFee
New Taiwan dollar500.00 TWD
New Zealand dollar26.00 NZD
Norwegian krone150.00 NOK
Philippine peso810.00 PHP
Polish zloty60.00 PLN
Russian ruble1200.00 RUB
Singapore dollar22.00 SGD
Swedish krona150.00 SEK
Swiss franc16.00 CHF
Thai baht500.00 THB
UK pounds sterling12.00 GBP
US dollar16.00 USD


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Currency Conversions

For information about how we convert currency, please see the user agreement.

The transaction exchange rate used for your currency conversion includes a fee which we charge above the base exchange rate. The fee depends on the type of currency conversion, as follows:

Conversions when sending payments or receiving refund(s)

Inclusive of standard Personal and Commercial Payment types and receiving a refund beyond 1 day of the date of the original payment.

CurrencyRate above the base exchange rate
(to form the transaction exchange rate)
CurrencyRate above the base exchange rate
(to form the transaction exchange rate)
Australian dollar (AUD)4.00%New Taiwan dollar (TWD)4.00%
Brazilian real (BRL)4.00%New Zealand dollar (NZD)4.00%
Canadian dollar (CAD)3.50%Norwegian krone (NOK)4.00%
Czech koruna (CZK)4.00%Philippine peso (PHP)4.00%
Danish krone (DKK)4.00%Polish zloty (PLN)4.00%
Euro (EUR)4.00%Russian ruble (RUB)4.00%
Hong Kong dollar (HKD)4.00%Singapore dollar (SGD)4.00%
Hungarian forint (HUF)4.00%Swedish krona (SEK)4.00%
Israeli new shekel (ILS)4.00%Swiss franc (CHF)4.00%
Japanese yen (JPY)4.00%Thai baht (THB)4.00%
Malaysian ringgit (MYR)4.00%UK pounds sterling (GBP)4.00%
Mexican peso (MXN)4.00%US dollar (USD)3.50%

Conversions in all other cases

Rates for all other currency conversions:

Rate
2.5%

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eCheque Fees

Sometimes the sender of a payment you receive may use an eChecks as a means of funding that payment from their bank account, in order to send it from their PayPal account. Please see the user agreement for more information about eChecks. When you receive an eChecks funded payment we apply the fee you agreed to pay to receive the payment up to a monetary cap indicated below (based on the currency received):

Receiving eChecks fees

CountryRate
Mainland China (CN)Commercial Transaction Rates

Maximum fee cap for eChecks

CurrencyMaximum fee cap
Australian dollar50.00 AUD
Brazilian real75.00 BRL
Canadian dollar45.00 CAD
Czech koruna850.00 CZK
Danish krone250.00 DKK
Euro35.00 EUR
Hong Kong dollar330.00 HKD
Hungarian forint9,250.00 HUF
Israeli new shekel160.00 ILS
Japanese yen4,000.00 JPY
Malaysian ringgit150.00 MYR
Mexican peso540.00 MXN
New Taiwan dollar1,350.00 TWD
New Zealand dollar60.00 NZD
Norwegian krone270.00 NOK
Philippine peso1,900.00 PHP
Polish zloty140.00PLN
Russian ruble1,400.00 RUB
Singapore dollar60.00 SGD
Swedish krona320.00 SEK
Swiss franc50.00 CHF
Thai baht1,400.00 THB
UK pounds sterling30.00 GBP
US dollar45.00 USD

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Transfers Out of PayPal

You can typically transfer money out of PayPal by standard transfers to your linked bank account. Withdrawal to a bank account or a card may not be possible in all countries/territories. A currency conversion (and currency conversion fees) may also apply.

Transferring balance from a business PayPal account

Transfer toTransfer TypeRate
Bank accountWire transfer in Mainland China35.00 USD (per withdrawal)
HK Bank accountNo Fee (when no currency conversion is involved)
  • For 1000.00 HKD or higher (per withdrawal)
3.50 HKD (when no currency conversion is involved)
  • For 1000.00 HKD or lower (per withdrawal)
  • US Bank account35.00 USD (per withdrawal)
    CheckRequest a check5.00 USD (per withdrawal)

    Currency Conversions: If you withdraw your balance in a currency other than the currency in which the balance on your account is denominated, you will additionally be charged currency conversion fees.

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    Other Merchant Fees

    Included below are fees associated with events, requests, or actions that may happen when you use your account.

    Other Fees

    ActivityDescriptionRate
    Bank Return on Transfer out of PayPalThis fee is charged when a transfer out of PayPal is attempted by a user and it fails because incorrect bank account information or delivery information is provided.No Fee
    Bank Return on Wire Transfer out of PayPalThis fee is charged when a wire transfer out of PayPal is attempted by a user and it fails because incorrect bank account information or delivery information is provided.15.00 USD
    Credit Card and Debit Card Confirmation(s)Some users, in order to increase their sending limit or as PayPal may determine, may be charged a Credit Card and Debit Card Link and Confirmation fee. This amount will be refunded when you successfully complete the credit card or debit card verification process.See Credit Card and Debit Card Link and Confirmation Table below.
    Commercial Transaction RefundsFull Refunds
    • If you refund a Commercial Transaction payment, there are no fees to make the refund, but the fees you originally paid to receive the payment are not returned to you.
    Partial Refunds
    • If you refund a Commercial Transaction payment, there are no fees to make the refund, but the fees you originally paid to receive the payment are not returned to you.
    Records RequestThis fee will apply for requests of information relating to why we had reasonable justification to refuse your payment order. We will not charge you for records requested in connection with your good-faith assertion of an error in your PayPal account.10.00 SGD or other currency equivalent (per item)

    Credit Card and Debit Card Link and Confirmation Table

    CurrencyRate
    Australian dollar2.00 AUD
    Brazilian real4.00 BRL
    Canadian dollar2.45 CAD
    Czech koruna50.00 CZK
    Danish krone12.50 DKK
    Euro1.50 EUR
    Hong Kong dollar15.00 HKD
    Hungarian forint400.00 HUF
    Israeli new shekel8.00 ILS
    Japanese yen200.00 JPY
    Malaysian ringgit10.00 MYR
    Mexican peso20.00 MXN
    CurrencyFee
    New Taiwan dollar70.00 TWD
    New Zealand dollar3.00 NZD
    Norwegian krone15.00 NOK
    Philippine peso100.00 PHP
    Polish zloty6.50 PLN
    Russian ruble60.00 RUB
    Singapore dollar3.00 SGD
    Swedish krona15.00 SEK
    Swiss franc3.00 CHF
    Thai baht70.00 THB
    UK pounds sterling1.00 GBP
    US dollar1.95 USD

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