How can we help?
Common Questions
- How do I get my money back for an item bought using PayPal?
- How do I remove the limitation from my account?
- How do I confirm my email address?
- Why am I receiving emails from PayPal when I don’t have an account?
- How do I reset my PayPal password if I've forgotten it?
- How do I request a refund?
- How do I view the status of my PayPal dispute or claim?
- Why is my payment on hold and when will it be available?
- How do I add, change, or remove an address on my PayPal account?
- How do I report potential fraud to PayPal?