PayPal Payouts Agreement


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PayPal Payouts Terms and Conditions

Last Update: September 21, 2021


These PayPal Payouts Terms and Conditions (“Terms”) govern your use of the PayPal Payouts (formerly Mass Pay) service. Your use of the PayPal Payouts service is also subject to the terms of the PayPal User Agreement, the Acceptable Use Policy, the Privacy Statement, and the other applicable agreements between you and PayPal.

You can use the PayPal Payouts service to send payouts to multiple recipients in one batch, such as commissions, rebates, rewards, incentives, and bulk business payments. You may be able to choose to send payouts to PayPal accounts, Venmo accounts, or both. In order to use this service, you must have:

  • a business PayPal account in good standing and with no withdrawal limits; and
  • applied for and received our permission to use these services.

Fees for PayPal Payouts can be found on the Fees page.

If an intended payout recipient does not have a PayPal or Venmo account, as applicable, they can claim the payout by opening one. Any payouts that are not claimed by the intended recipient within thirty (30) days will be refunded to you. We are not liable for amounts sent in error through PayPal Payouts, and we will have no responsibility to reverse any payouts.

PayPal Payouts is built for customers with multiple, bulk, and recurring payment needs. If you wish to make one-off payments, please use the PayPal services intended for that purpose. PayPal Payouts may not be used for payroll, selling products, sending money to family and friends, paying a merchant for a purchase, purchasing unlock codes, or for any use that we determine presents a higher than acceptable level of risk. We may add further restrictions at any time in our sole discretion.

You are solely responsible for ensuring that each of your payout recipients has opted in to receive payments from you through the applicable services and has agreed to be contacted by email or text message, as applicable. By using the PayPal Payouts service, you represent and warrant that the emails or phone numbers you use to contact your customers were provided to you by each payout recipient, and that your use of the services to contact your customers complies with applicable laws and regulations. You understand that the PayPal Payouts service is only intended to facilitate bulk payments and transactions and may not be used to send marketing messages for your business.

Without limiting our other rights and remedies under these Terms, we may, in our sole discretion, at any time suspend or terminate your access to the PayPal Payouts service or your PayPal account if we determine (i) you are misusing the PayPal or PayPal Payouts services, (ii) there is a higher than acceptable level of risk associated with your use of the PayPal or PayPal Payouts services, or (iii) you have violated these Terms.