Updated: August 11, 2021
Upcoming Changes to the Pools Program
On November 8, 2021, PayPal will discontinue and retire the PayPal Pools Program and services. The ability to create a new Pool will be disabled on September 30, 2021. All open Pools will stay active for up to 30 days from September 30, 2021. All open Pools will expire on October 30, 2021. You will need to move any money from your existing Money Pool into your PayPal balance before November 8, 2021. Otherwise, we will move any remaining money for you into your PayPal balance.
If you currently are or have been a Pool organizer, please keep a copy of the list of contributors to your Pools for recordkeeping. Records of your Pool will no longer be available after November 8, 2021.
By creating a PayPal Pool (“pool” or “Pools Program”), you agree to these terms and conditions (“terms”). PayPal has the right, at any time and in its sole discretion, and without prior notice, to terminate, cancel, suspend or modify the Pools Program or these terms.
The Pools Program allows you to collect money from friends for a specific purpose, like giving a group gift to someone, buying tickets for an event, or sharing expenses for a planned trip or activity. For each pool, you’ll create a unique webpage (“pool page”) where you can name your pool, post a description and/or image, display contributors, and follow the progress toward your pool’s goal amount. You may send a note to contributors to thank them for contributing to your pool, or to update them on the pool goal’s progress or completion. When you collect funds through a pool, the funds will be held as a separate “pool balance” apart from your main PayPal balance so that you don’t spend your pool funds until you’re ready. You can withdraw the collected funds from your pool balance to your PayPal balance at any time, and from there, transfer, send, or spend the money using PayPal to achieve your pool’s goal.
If your PayPal balance goes negative, and you have funds set aside in any pools balances, PayPal reserves the right to set off your negative balance by drawing upon your pool funds up to the amount that you owe, and/or by exercising any of PayPal’s set off rights pursuant to the User Agreement.
Limitations and Prohibited Uses
The Pools Program is not a separate PayPal account, is not a bank account and is not eligible for FDIC insurance. You will not earn interest on funds you collect for a pool. Pools are intended for short-term use, and are not meant to be used for long-term or indefinite holding of funds. You may not use pools for any activity or purpose prohibited by PayPal’s Acceptable Use Policy.
You may not use pools for crowdfunding or for the sale of goods or services. You may not offer “rewards” or “perks” in return for a contribution to your pool. Contributions made to a pool are considered personal payments and are not eligible for Purchase Protection. You may not use pools for marketing or promotional purposes.
You may not use pools funds for purposes other than the stated purpose of your pool as listed on your pool page. If we determine, in our sole discretion, that you are using the Pools Program for any purpose not permitted under these terms, PayPal reserves the right to limit, restrict, or close your account pursuant to the User Agreement.
Sharing Personal Information
When setting up a pool, your name, PayPal profile photo, and the total amount you have collected may be displayed on your pool page, in addition to any cover image and/or pool description that you add when creating or modifying your pool. You also have the option of including the names, profile photos, and contribution amounts of other individuals who contribute on your pool (“contributor information”). Each contributor will be able to choose whether or not his or her information will appear on your pool page if you choose to display contributor information on your page.