How can we help?
PayPal Mobile App
My account
- Does PayPal offer different types of accounts?
- How do I add, update, or remove a card?
- Why is my PayPal account limited?
- How can I lock and unlock my PayPal Cash Card?
- What should I do if I lose my mobile device?
- How can I use a balance with PayPal?
- How do I avoid unauthorized account access?
- How do I unsubscribe from PayPal automated calls and texts?
- How do I change my password and security questions?
- How do I add, edit or remove a phone number on my PayPal account?
Payments
- How do I send money?
- How do I request payments or send an invoice?
- How do I check the status of a payment?
- How do I get money out of my PayPal account?
- How do I make a PayPal Credit payment with the PayPal app?
- Why is the payment I sent pending? Can I cancel it?
- Why was my payment declined?
- Why was my payment denied, refunded, or unclaimed?
- Where is my refund?
- How do I add money to my PayPal account?
- I sent money to the wrong email address, but the payment is completed. What do I do?
- What is my preferred payment method and how can I change it?
- What is an automatic payment and how do I update it?
PayPal basics
- What are the benefits of the PayPal app and how do I download it?
- How do I log in to my PayPal app using a PIN?
- What are the benefits of using PayPal?
- What are the fees for PayPal accounts?
- Does PayPal cover my purchase if there's a problem? (Purchase Protection for buyers)
- How do I add, edit or remove a phone number on my PayPal account?