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My PayPal Debit Card no longer works. How do I get a replacement card?

If your PayPal Debit Mastercard no longer works or is damaged, you can request a new card in your account. Once you report your card lost, stolen or damaged, the card is permanently closed.

Expired card: Your replacement PayPal Debit Mastercard will be automatically sent to your confirmed address in a PayPal branded envelope. You should receive your new card approximately 30 days prior to your expiration date. Your expiring card will remain active until the last day of the month shown on your card.

If a damaged card's expiry date is within 90 days, all of the information, including the CVV, will remain the same as their original card.

Here's the steps to request a new PayPal Debit Card:

  1. Click PayPal Debit Card on your Dashboard page.
  2. Click Manage my card.
  3. Click Report card lost stolen or damaged and follow the instructions provided.

The PayPal Debit Mastercard® is issued by The Bancorp Bank, N.A. (“Bancorp”) pursuant to a license by Mastercard International Incorporated and may be used everywhere Mastercard is accepted. Mastercard and the circles design are registered trademarks of Mastercard International Incorporated. Bancorp is issuer of the Card only and not responsible for the associated accounts or other products, services, or offers from PayPal.

PayPal is a financial technology company, not a bank. The Card is linked to your PayPal Balance account. See PayPal Balance Terms and Conditions.

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