For unauthorized payments on your PayPal Extras Mastercard®, PayPal Cashback Mastercard, or eBay Mastercard, please contact Synchrony Bank.

Here’s the list of contact numbers for Synchrony Bank:

PayPal Extras Mastercard - 866-300-6432, 24 hours/day, 7 days/week

PayPal Cashback Mastercard - 866-780-6221, 24 hours/day, 7 days/week

Note: You can also find this phone number on the back of your card.

The PayPal Mastercard products are only available in the US and Puerto Rico and PayPal customers in these locations may receive marketing emails about these products.