How can I know when my donation is granted to the charity I intended to benefit?
Click the Track your donation link in your donation receipt email to see whether your donation has been granted to the charity you intended to benefit. You can also enter the Transaction ID from your donation receipt into our donation tracker.
Typically, it takes 15-45 days for a donation to be granted to a charity enrolled with PayPal Giving Fund. It can take 90 days or longer to grant a donation to charities in our database that haven’t yet enrolled with PayPal Giving Fund.
If it has been longer than 45 days since you donated to an enrolled charity, or longer than 90 days since you donated to an unenrolled charity, please contact our customer service team.
If you would like to contact us and don’t have a PayPal account, please click here and fill out the form so we can help you resolve your PayPal Giving Fund issues.