How can we help?
My Account
Getting Started with PayPal
- How do I withdraw money from PayPal to my bank account?
- How do I confirm my email address?
- Why should I link a bank account or a card to my PayPal account?
- What is PayPal's approach to privacy and the Privacy Statement?
- How do I get my account ready to use?
- I did not receive my email address confirmation
- Can I ask a question about eBay?
- What is the Message Centre?
- Common questions about coupons and redemption codes
- Where and how can I shop safely with PayPal?
- How do I sign up for a PayPal account?
- How do I update my Facebook Messenger notification preference?
- How do I change the name on my PayPal account?
- Can I change my PayPal address to another country?
- How do I add a debit or credit card to my PayPal account?
- Can I have more than one PayPal account?
- Are there any tips for people new to selling?
- Why am I receiving emails from PayPal when I don’t have an account?
- Does BREXIT affect how I use my PayPal account?
- Who are vulnerable customers?
Bank accounts and credit cards
- How do I add my bank account to my PayPal account?
- Why should I link a bank account or a card to my PayPal account?
- How do I confirm my bank account?
- What does it mean to confirm my bank instantly?
- How do I update a bank account on my PayPal account?
- How do I withdraw money from PayPal to my bank account?
- Why is my bank account deactivated on PayPal?
- How do I remove a bank account from my PayPal account?
- Why was my bank account removed from my PayPal account?
- Why can't I add a bank account to my PayPal account?
- What type of credit or debit cards can I use with PayPal?
- How do I add a debit or credit card to my PayPal account?
- Why can't I add a credit or debit card to my PayPal account?
- How do I add and confirm my debit or credit card for use on PayPal?
- How do I add and confirm my Maestro card for use on PayPal?
- Can I withdraw money from my PayPal balance to my card?
- Why was a card removed from my PayPal account?
- What cards can I used with PayPal?
- How do I change the expiry date of my debit or credit card?
- How do I add or remove a debit or credit card?
Managing Account Details
- How do I add, edit or remove a phone number on my PayPal account?
- Do I need to confirm my address on PayPal?
- What is the Message Centre?
- How do I confirm my mobile phone number with PayPal?
- How do I change the expiry date of my debit or credit card?
- How do I add users to my PayPal account?
- How do I add, change, or remove a postal address on my PayPal account?
- How do I change the name on my PayPal account?
- Can I change my PayPal address to another country?
- How do I upgrade or downgrade my PayPal account?
- How do I confirm my postal address on PayPal?
- How do I confirm my email address?
- What's a Customer Service PIN or One-off Passcode, and how can I get one?
- How do I change my password or my security questions?
- How do I add, edit or remove an email address on my PayPal account?
- How do I manage my Personal Data & Privacy Settings on my PayPal account?
Getting Verified
- How do I verify my PayPal account?
- Why should I link a bank account or a card to my PayPal account?
- How do I add my bank account to my PayPal account?
- How do I confirm my bank account?
- What are the benefits of getting verified?
- How do I add and confirm my debit or credit card for use on PayPal?
- How do I confirm my postal address on PayPal?
- Can I send money before my account is verified?
- How do I change the name on my PayPal account?
Password and Login Issues
- How do I reset my PayPal password if I've forgotten it?
- What can I do if I can't log in to my PayPal account?
- How do I change my password or my security questions?
- Are there any tips for creating a secure password?
- How do I close a deceased person's PayPal account?
- What can I do if I've changed my mobile number and can't log in?
Closing my account
- How do I close my PayPal account?
- Why can't I close my PayPal account?
- How do I close a deceased person's PayPal account?
- What is PayPal and how does it work?
- How do I close my PayPal Credit account?
- Is there a cooling off period if I want to close my PayPal Credit account?
- Can I change my PayPal address to another country?