What if I’m having trouble redeeming a digital gift card bought from PayPal Digital Gifts?

For problems redeeming your code, always contact the retailer in the first instance (e.g. Apple, Spotify, etc.). Unfortunately, we can’t check gift card balances or troubleshoot problems you may experience redeeming gift codes either in-store or online.

You’ll find the retailers’ contact details below or in the 'Receipt for your payment to PayPal Digital Gifts' email under either 'Customer support' or 'Terms and conditions'. Be ready to provide the gift card code (which you can find by clicking the claim link in the email) when you contact them.

If, however, it’s over 24 hours from the time of placing your order and you or your recipient haven’t yet received your digital gift card via email from PayPal Digital Gifts, please contact our support team and we’ll be happy to help.

Retailer Support:

App Store & iTunes
Arcadia
Blizzard
Currys PCWorld
Decathalon
Facebook
Google Play
Halfords - If you require assistance, please call the helpline on 0371 3843198 *Charged at local rate from a BT landline. Calls from other networks may vary and from mobiles will cost considerably more.
Mothercare
Netflix
New Look
Nintendo
NowTV
The Restaurant Card
RuneScape
Skype
Spotify
Uber
Windows
Xbox
Zalando