PayPal Complaint Code of Practice

At PayPal, we aim to provide you with the highest possible standard of Customer Service. If you feel that the level of service you received was unsatisfactory, please let us know so that we'll have the opportunity to set it right.


How can I make a complaint:

If you require assistance with creating a dispute or claim against a seller, we recommend that you contact us or visit the Resolution Centre.

If you're having difficulties logging into your account or can't recover your password, please call us so we can assist you. We will be able to reset your password over the phone.