Report fraud or unauthorised activity straight away

Where did you spot the unauthorised activity?

What to do next

After you’ve notified us, you can take these steps to help protect your accounts and info further.

Contact your financial institutions

Alert government agencies

Local police

Filing a report with your local police station will help you document your case. Some institutions, agencies and credit reference agencies will ask for the report number or a copy of the police report.

Report to the local police

Place a fraud alert with the credit reference agencies

What does a fraud alert do?

Placing a fraud alert with credit reference agencies lets lenders know that you may be a victim of fraud so they’re encouraged to take extra steps to verify your identity before granting new credit. There's no charge and it doesn't affect your credit score. You may wish to find out more about how credit reference agencies allow you to set up fraud alerts on your credit report.

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