Seller Protection now covers digital good sales.
Besides physical goods and intangible services, if you sell digital goods, such as music download, video streaming and more, you’re also covered by PayPal Seller Protection*.
Sign Up Now*Eligible digital goods sellers are required to enroll and implement any necessary integration.
1
If a buyer files a claim, chargeback or payment reversal, we’ll place a temporary hold on the funds.
2
We’ll ask you to provide proof of shipment or proof of delivery with signature confirmation.
3
You’ll be able to access the funds once we have ascertained that your transaction is eligible.
Protecting you like no other.
Seller Protection automatically applies to your eligible transactions.

A world of opportunities
Enjoy peace of mind knowing your eligible transactions are protected wherever you do business.

Minimize fraud
We added a safety net to safeguard your business against unauthorized payments, and item not received claims.
(Minimize fraud)“I would recommend that any online business considers accepting PayPal. It enables you to access an extensive user base globally, and helps drive sales – we’ve been really pleased with the results.”
Nick Beighton, Financial Director, ASOS.com
Ship it right.
We recommend using a shipping/courier service that supports tracking online. If a buyer makes a claim for an unauthorized transaction, provide us with a proof of shipment. If a buyer claims that an item was not received, show us the proof of shipment with tracking, or proof of delivery and signature confirmation.
We do the guard part.
Every year we securely process billions of transactions for more than million active accounts around the world. From fraud protection to 24-hour account monitoring and advanced encryption, protecting your business is serious business to us. And the best part, your customers are protected too.