India’s world-class intellectual capital is critical to PayPal’s future and continued success in a fast-changing global payments ecosystem.
PayPal has invested in setting up three world-class software development & Operations centers in Chennai, Bangalore and Hyderabad, which employ Product, Technology, Analytics, and Operations specialists building products, solutions & service for PayPal’s global customer base.
The India technology centers are the largest for PayPal outside of the US. The employees in the India center work on building PayPal’s state of the art payments platform, working on distributed computing, cloud, mobile, user experiences, artificial intelligence, data science, blockchain etc. in providing cutting-edge digital payments solutions to PayPal’s customers worldwide and are integral to driving PayPal’s transformation.
GCS India Operations team, is an extension of the broader PayPal Global Customer Services (GCS), works 24 X 7 to provide world-class messaging and email services to over 350 million global customers. With strong focus on delivering world class services, the team continues to build on our customers’ effortless experience journey.
The Risk team enables PayPal’s commitment to combat financial crimes around the world, including sanctions enforcement. Through a global network of best-in-class investigators and specialized teams dedicated to the development and implementation of strategic policies, advanced analytics, robust reporting cutting-edge technology and high level of employee engagement, these teams are committed to protecting customers and Paypal from financial losses and regulatory breaches.
PayPal launched two ‘Innovation labs’ at their technology centers in Chennai and Bengaluru. The lab supports projects in the fields of Machine Learning, AI, Data Science, IoT, Penetration testing, Software defined radios and wireless communication, VR/AR, Computer vision and basic robotics. With a focus on three core areas – productivity, innovation and education, this facility serves as a space to build and refine new and advanced technology in addition to creating a forum to engage employees and share new ideas that can further be polished.
The importance of a diverse workforce goes back to our diverse customer base. We are committed to reducing the gender gap and bringing women technologists to the forefront.
PayPal is committed to building and nurturing strong communities around us. Passionate employees come together once a year to volunteer their technology and business skills to help improve the local community. The Chennai and Bangalore offices hold “Opportunity Hack” a 36-hour long hackathon to develop technology solutions to solve day to day problems experiences by the non-profits.
“Overwhelming to be a part of PayPal which is ever growing because of their level of customer service, their responsiveness to the needs of the clients and their determination and diligence in making sure that you're getting the best customer experience”.
- Amal Jasmine, Merchant Risk
“It’s been couple of months since I’ve joined PayPal and the experience has been phenomenal. People here are humble and collaborative and like to drive initiatives to closure. Here you’ll learn how to create systems emphasizing on scalability, reliability, and most importantly, accuracy!”
– Tarun Prajapati, Software Engineer 3
“I began my journey with PayPal as a Risk Agent with Consumer Risk Investigations in Feb 2018. Basis my commitment to work and opportunities at PayPal - within a year I got promoted as a Specialist, followed by a Team Leader with this amazing company. PayPal has been the best professional decision of my life. PayPal invests in its employees at all levels, it’s truly a Great Place to Work!”
- Bhagyashree Sarode, Supervisor, Risk Operations 1, CRI Ops
“I recently joined the Global Merchant Lending team as Engineering Director to setup our engineering team in Bangalore. I'm truly awed by our company's vision to help our merchants tide over the havoc caused by the pandemic and our mission to democratize financial services is inspirational. I'm also touched by the warm welcome of the leadership team and also the onboarding in helping me get a seamless onboarding despite challenges of remote working”
– GovindaSambamurthy, Director of Engineering, Global Merchant Lending
Health benefits to support you and your family- The wellness of employees and their families is our key priority. We offer best-in-class insurance plans and access to renowned specialists that provide healthy living plans and onsite check-ups. We organize an annual health checkup camp for all our employees.
Reset and recharge- Taking time off is essential to your personal well-being and professional success. In addition to our Time Off program, we offer four weeks of paid sabbatical for every five years of service. We cannot wait to hear your sabbatical story!
Enjoy a Flexible Work Environment- PayPal aims to help its employees perform their jobs in the most productive work environment possible. At times, specific jobs or tasks may be productively accomplished through the use of flexible work arrangements. We fully support this and empower employees to work where they work best.