From physical goods to online services, PayPal Seller Protection helps protect your online sales. Enjoy peace of mind knowing your eligible sales are protected however you do business.
If a buyer files a claim, chargeback or payment reversal, we’ll place a temporary hold on the funds.
We’ll request for proof of shipment or proof of delivery and investigate the matter.
The funds will be made available to you once we have confirmed that your transaction is eligible for Seller Protection.
Enjoy peace of mind knowing your eligible transactions are protected however you do business.
We added a safety net to protect you against unauthorized payments, reversals due to suspicion of fraud, and item not received claims.
Focus on what you love: delighting buyers and growing profits. Your eligible sales are protected, saving your business from lost revenue and time.
Poh Yong Heng & Roger Poh, J316, Singapore
How do I know if my transaction is eligible for Seller Protection?
What items or transactions are not eligible for PayPal Seller Protection?
What is “Proof of Shipment”?
What is “Proof of Delivery”?