Plan for adventures, not cancellations

Pay for your next trip with PayPal to enjoy our FREE Travel Cancellation Protection. If something goes wrong and you need to cancel your trip, you can get up to S$500 in refunds on pre-paid transport, accommodation and other non-refundable costs*.

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*Terms & Conditions apply

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How Travel Cancellation Protection works


Sign up for a PayPal account.


Pay for your trip with PayPal and get up to S$500 coverage.

Should something go wrong, Travel Cancellation Protection has you covered.

What's covered:

  • Insured amount up to S$500 a year
  • 1 successful claim per year
  • No deductible
  • Applies to non-refundable costs such as
    • Transportation costs (such as car rentals trains, buses and flights)
    • Accommodation costs (such as hotel rooms and Airbnb)
    • Entertainment or excursion tickets included in a trip

What isn't covered*:

  • A simple change of mind about a trip
  • Expenses not paid for with PayPal
  • A travel agent's cancellation fee

When can you make a claim?

You can make a claim within 30 days of the event triggering your cancellation.

Examples of valid reasons for cancellation:

  • Serious illness/injury of the insured party and his or her travelling companion
  • Death of a family member of the insured
  • Theft of passport
  • New employment contract or dismissal
  • Damage to the insured's principal residence from fire, flood or similar natural disaster
  • Unforeseen traffic jam due to an accident on the way to the airport
  • Divorce or separation of the insured party
  • Any other cause of force majeure not excluded (see general conditions)

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In alliance with

PayPal reserves the right to terminate this promotion at any time, no registration for cover will be accepted after 16 Oct 2019 at 11:59PM. Users who have successfully activated this promotion can enjoy their coverage for a period of 1 year from activation. PayPal is collaborating with Aon Singapore Pte Ltd ("Aon") as insurance broker and Chubb Insurance Singapore Limited ("Chubb") as insurer.

Aon is a registered insurance broker in Singapore (business registration number 198301525W) and is regulated by the Monetary Authority of Singapore.

Chubb is a licensed insurer in Singapore under (business registration number 199702449H) and is regulated by the Monetary Authority of Singapore.

Travel Cancellation Protection ( “Cover”) is subject to terms, conditions and exclusions. PayPal customers are granted access to the Cover if they meet all activation and eligibility requirements. Before deciding whether this product is suitable for you, it is important that you read all the terms and conditions carefully and consider whether this Policy meets your risks and needs. Aon, Chubb and PayPal will not provide any advice about the Cover or its policy terms and conditions and shall not be held liable for any loss suffered in connection with any subscription to the Policy.