Policy Updates
Policy Updates
Last updated on 12 October 2023
Notice of Amendment(s) to the France PayPal Agreement(s)
This Page
This page details and/or previews updates to PayPal users of changes to the France PayPal User Agreement or other online agreements, policies, or statements that require notice. You can also review Past Policy Updates notices. Note that additional changes could be made to previewed agreements on or before the effective dates listed, provided the applicable notice requirements are met.
Upcoming Changes
We’re making changes to certain agreements (listed below) that govern your relationship with PayPal. These changes will take place automatically on the corresponding effective date(s) shown below.
Actions Needed
Please carefully review the notices below and familiarise yourself with the upcoming changes. By continuing to use our services after the changes take effect, you agree to be bound by those changes. Otherwise, no further action is needed from you to accept such changes. However, if you would prefer to decline them, then you will need to close your PayPal account prior to the applicable effective date, as described in the User Agreement.
Notices
Issued: 12 October 2023
Amendments to the PayPal User Agreement
Effective 16 January 2024:
- Pursuant to the EU’s Digital Services Act, we are clarifying how users can complain about content others may create and actions we may take.
- We are clarifying that PayPal may be required to place limitations on your account and/or withhold on certain gross payments received if you do not provide required tax-related information.
- We are updating the ‘Receiving domestic transactions using PayPal Online Card Payment Services’ section to include the option to be charged under the Interchange Plus Plus Fee Structure.
- We are clarifying that PayPal may be required to place limitations on your account and/or withhold on certain gross payments received if you do not provide required tax-related information.
- We are adding language to clarify that 1.20% +fixed fee will be charged for Advanced Credit and Debit Card Payments - Blended Pricing Fee Structure.
Review the updated PayPal User Agreement
Review the updated Merchant fee page
Amendments to PayPal’s Seller Protection Program
Effective 16 January 2024:
- We are revising PayPal’s Seller Protection Program to exclude from eligibility:
- Item Not Received claims filed by buyers as chargeback claims with their card issuers for card-funded transactions.
Review the updated Seller Protection Program
Amendments to the PayPal Payouts Terms and Conditions
Effective 16 January 2024:
- The PayPal Payouts Terms and Conditions are being updated to clarify existing product functionality, including:
- Eligibility requirements for recipients of payouts to successfully receive payouts; and
- Clarifying the respective responsibility of PayPal and senders with regard to payouts made using the PayPal Payouts product.
- In addition, the updates provide that:
- PayPal may require evidence of express recipient consent to receive communications in connection with payouts;
- Customers must confirm that provision of information to PayPal does not constitute a sale of data to PayPal under applicable law; and
- Customers may not imply PayPal sponsorship or endorsement without prior permission; nor may customers seek to obtain PayPal user credentials.
Review the updated PayPal Payouts Terms and Conditions
Notices
Issued: 24 July 2023
Effective 19 October 2023:
- we are introducing a new service fee of 1% of the transaction amount for instant withdrawals in Belgium, France, Italy, Luxembourg, the Netherlands and Portugal.
Review the updated User Agreement
Review the updated Merchant fee page
Review the updated Consumer fee page
Amendments to the PayPal Online Card Payment Services Agreement
Effective 19 October 2023:
- the Advanced Credit and Debit Card Payments suite of functionality may include the ability to integrate eligible third-party wallets as add-on features. We’re revising our terms to indicate that if you choose to integrate such add-on features, you agree to the applicable third-party terms via your acceptance of the PayPal Online Card Payment Services Agreement. Such acceptance includes your acknowledgement and agreement that such third-party features and terms are provided, updated, and noticed solely by the relevant third party and not by PayPal.
- we are introducing new terms and fees for Advanced Credit and Debit Card Payment users who opt in to be charged under the Interchange Plus Plus Fee Structure.
- we are making clarifications on the availability of the Account Updater Service.
Review the updated PayPal Online Card Payment Services Agreement