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Policy Updates

 

Notice of Amendment(s) to the Asia Pacific, certain European and Latin American countries, Middle East and Africa PayPal Agreement(s)

Issued: July 24, 2023

 

This Page

This page details and/or previews updates to PayPal users of changes to the Asia Pacific, certain European and Latin American countries, Middle East and Africa PayPal User Agreement or other online agreements, policies, or statements that require notice. You can also review Past Policy Updates notices. Note that additional changes could be made to previewed agreements on or before the effective dates listed, provided the applicable notice requirements are met. 

Upcoming Changes

We’re making changes to certain agreements (listed below) that govern your relationship with PayPal. These changes will take place automatically on the corresponding effective date(s) shown below.

Actions Needed

Please carefully review the notices below and familiarize yourself with the upcoming changes. By continuing to use our services after the changes take effect, you agree to be bound by those changes. Otherwise, no further action is needed from you to accept such changes. However, if you would prefer to decline them, then you will need to close your PayPal account prior to the applicable effective date, as described in the user agreement.

 

Amendments to the PayPal User Agreement
Effective November 6, 2023 (Residents of the countries as listed below):

  • Residents of the Republic of Korea: We are introducing a new fee of 5000 KRW under the heading “Bank Return on Withdrawal/Transfer out of PayPal” in the Consumer Fee Page and the Merchant Fee Page.  This fee is charged when a withdrawal/transfer out of PayPal is attempted by a user and it fails because incorrect bank account information or delivery information is provided.
  • Residents of Chile, Costa Rica, Dominican Republic and Peru: We are increasing the withdrawal fee for withdrawals from a PayPal account to a US bank account from 0.5% to 3.00 % per withdrawal.
  • Residents of El Salvador, Panama, Ecuador, Uruguay, Oman, Qatar, Bahrain, Georgia, Mauritius, Serbia, Moldova, Egypt, Albania and Kuwait: We are increasing the withdrawal fee for withdrawals from a PayPal account to a US bank account from 0.0% to 3.00 % per withdrawal.

Review the Consumer Fees

Review the Merchant Fees