Why won't my payment go through?
Your payment has been stopped by our internal security system.
To protect your account, we use a complex screening process and review every payment before it's approved. This is similar to the way most banks and credit card companies work.
If your payment didn’t go through, change your preferred payment method/add another payment method.
For example, if your preferred payment method is your bank account, we'll always try to use your bank account first for payments. If there's an issue with your bank account, you can change your preferred payment method to a different one, such as a debit or credit card. If you only have a card registered on your account, try adding and confirming a bank account.
If you have updated your funding source but you continue to receive an error message, it could be because:
- You may need to confirm the email address associated with your PayPal account.
- You may have a limitation placed on your PayPal account. You can find steps to lift a limitation in the Resolution Center.
- The seller's/recipient's PayPal account is limited.
- You may need to go through a security check, so we can confirm your identity.