How can sellers in the Standard Dispute Fee scenario avoid being charged the fee for a dispute?

Sellers won’t be charged a Standard Dispute Fee for disputes that are:

  • Inquiries in PayPal’s Resolution Center that are not escalated to a claim with PayPal
  • Resolved directly between seller and the buyer and not escalated to a claim with PayPal
  • Filed by the buyer directly with PayPal as an Unauthorized Transaction
  • Eligible for PayPal’s Seller Protection program
  • Claims with a transaction value that is less than twice the amount of the Standard Dispute fee
  • Decided in seller’s favor by PayPal or by the issuer