How can we help?
My Account
Update account info
- How do I confirm my email address?
- How do I add, change, or remove a postal address on my PayPal account?
- How do I add, edit or remove an email address on my PayPal account?
- Can I change my PayPal address to another country?
- How do I confirm my mobile phone number with PayPal?
- How do I upgrade or downgrade my PayPal account?
- How do I change the name on my PayPal account?
- How do I add, edit or remove a phone number on my PayPal account?
- How do I view or edit my account information?
- Can I add a foreign shipping address in my PayPal account?
- How do I change my password or my security questions?
- How do I add additional email addresses to my PayPal account?
- How do I manage my PayPal.Me link?
- How do I update the business name on my PayPal Business account?
Manage preferences
- How do I remove an email address from my contact list or address book?
- Can I authorise other users to access and manage my business account?
- What’s a primary email address? How do I change my primary email address in my PayPal account?
- How do I clear my log-in information from the PayPal checkout?
- How do I confirm the shipping address on my PayPal account?
- How is a billing agreement paid?
Log in and password help
- How do I reset my PayPal password if I've forgotten it?
- How do I change my password or my security questions?
- What if I can no longer access the email address for my PayPal account?
- What can I do if I can't log in to my PayPal account?
- What other 2-step verification options can I use after PayPal stops supporting Symantec VIP?
- What can I do if I've changed my mobile number and can't log in?
Close account