• Payments and Transfers
  • Disputes and Limitations
  • My Account
  • My Payment Methods
  • Login & Security
  • Seller Tools

How do I confirm my identity? (CIP)

 For regulatory reasons, we need to confirm our customer’s personal information (such as your name, address, and date of birth.) This is what we call our Customer Identification Process (CIP).

To activate your account instantly, and to be able to receive international payments you need to:

  1. Confirm your email address
  2. Verify your PAN
  3. Add a local bank account
  4. Select a purpose code if you have a PayPal Business account.

How do I upload files using my PayPal account?

You upload files to your PayPal account. Log in to your PayPal account on a web browser and go to your Confirm your Identity page, or click the bell icon near the top of the page.

Was this article helpful?
How do I confirm my email address?

More ways we can help

How are we doing?
Take our survey

If you accept cookies, we'll use them to improve and customise your experience and enable our partners to show you personalised PayPal ads when you visit other sites. Manage cookies and learn more