Can the PayPal cashback voucher be returned if the underlying booking is cancelled?

Yes. If the booking on which the cashback voucher is redeemed is cancelled the PayPal cashback voucher can be returned under the following situations. Please read these carefully.

Case 1: If a user pays INR 100 - INR 20 through PayPal cashback voucher and INR 80 through Funding instrument (FI) and the ENTIRE purchase is cancelled:
User gets INR 80 in the FI and INR 20 as PayPal cashback voucher (if the offer is still valid).

Case 2: If a user pays INR 100 - INR 20 through PayPal cashback voucher and INR 80 through FI and the PARTIAL purchase (INR 50) is cancelled:
First preference given to credit back to FI. In this case, INR 50 credited to FI and no credit of PayPal cashback voucher.

Case 3: If a user pays INR 100 - INR 20 through PayPal cashback voucher and INR 80 through FI and a PARTIAL refund (INR 90) is issued:
First preference given to credit back to Funding Instrument followed by PayPal cashback voucher. In this case, INR 80 credited to FI and INR 10 as credit to PayPal cashback voucher as long as the offer is still valid.


To check the expiry date on current live offers, or to see the list of expired offers, please see our Offers Terms and Conditions.