Law Enforcement

Resources for Police Investigations

As one of the world’s leading payment services, PayPal Holdings Inc’s global portfolio of businesses enables hundreds of millions of people to pay online. PayPal Holdings Inc. has established the PayPal Global Investigations team to promote the safe use of its platforms, enhance the user experience and to collaborate with local, national and international police in apprehending and prosecuting criminals.

Resources for police officials only

Police Officers and other government agencies can request for PayPal data through our Safety Hub - PayPal Law Enforcement tool. This service is dedicated to Law Enforcement officers only.
Download PayPal law enforcement guide

Important notes

  • Priority will be given only in particular circumstances and investigation types, such as life threatening issues, and only where the sense of urgency is appropriately specified.
  • Official requests received via email will not be actioned.
  • For general information, please contact

Resources for customers

If you are a non-Law Enforcement official, you can learn more about PayPal security or contact our customer service.