Policy Updates
Policy Updates
Notice of Amendment(s) to the United Kingdom PayPal Agreement(s)
Issued: 9 August, 2022
This Page
This page details and/or previews updates to PayPal users of changes to the United Kingdom PayPal User Agreement or other online agreements, policies, or statements that require notice. You can also review Past Policy Updates notices. Note that additional changes could be made to previewed agreements on or before the effective dates listed, provided the applicable notice requirements are met.
Upcoming Changes
We’re making changes to certain agreements (listed below) that govern your relationship with PayPal. These changes will take place automatically on the corresponding effective date(s) shown below.
Actions Needed
Please carefully review the notices below and familiarize yourself with the upcoming changes. By continuing to use our services after the changes take effect, you agree to be bound by those changes. Otherwise, no further action is needed from you to accept such changes. However, if you would prefer to decline them, then you will need to close your PayPal account prior to the applicable effective date, as described in the user agreement.
Amendments to the PayPal User Agreement
Effective October 31, 2022:
- Business accounts cannot receive personal transactions. Business account holders wishing to receive personal transactions will need to make use of a personal account.
- If you integrate or reference PayPal services on your website, we are clarifying that PayPal may use automated technologies (e.g., website crawling) to assess your website to ensure compliance with the user agreement and to combat fraud.
- Pricing for sending and receiving donations is also being updated. The new pricing will result in fee increases for some transactions. You can preview Consumer Fees Page and the Merchant Fees page that will be effective following such changes.
- We are clarifying that PayPal may reverse a payment if you receive(d) compensation from your bank.
Review the updated User Agreement.
Amendments to the UK Cryptocurrency Terms and Conditions
Effective October 31, 2022:
- As explained in our Cryptocurrency terms and conditions we, via companies in our PayPal group, buy Cryptocurrencies from our trading Service Provider. We will be updating our Cryptocurrency terms and conditions and risk disclosures with effect from 31 October 2022 such that if there is a material problem with our Service Provider (for example the private keys associated with Cryptocurrencies are compromised or lost or the Service Provider becomes insolvent) we will seek to assist you in recovering the Cryptocurrencies in respect of which you have rights. This may, however, not be successful and if that is the case you may suffer a loss of all or part of the value of the Cryptocurrencies reflected in your PayPal Cryptocurrencies Hub at the relevant time. Under the changes we are making to your Cryptocurrency terms and conditions, we will not be obliged to reimburse you for any loss you may suffer in case of material problems with our Service Provider. We have carefully chosen and monitor our Service Provider to minimize this risk. If you are an existing customer and wish to sell your Cryptocurrencies due solely to this change to the terms and conditions, we will be waiving any fees for sales instructed between 1 September and 10 September 2022 (inclusive)
- Updating the UK Cryptocurrency terms to clarify that customers are responsible for their own tax return.
- Increasing some of the fees that apply to buying and selling cryptocurrencies. You can preview the Consumer Fees page that will be effective on October 31, 2022, following such changes.
Amendments to the PayPal Online Card Payment Services Agreement
Effective October 31, 2022, we are:
- Removing provisions relating to the Risk Controls and Fraud Management Filters services as those services will no longer be available.
Review the updated PayPal Online Card Payment Services Agreement
Amendments to the PayPal Generosity Network Terms and Conditions
Effective October 31, 2022:
- Generosity Network is being renamed as PayPal Fundraisers, and we're updating all relevant references accordingly.
- In addition, we are removing references to business fundraisers to reflect that only users with personal accounts may create fundraisers.
- Pricing for sending and receiving donations, including PayPal Fundraisers, is also being updated. The new pricing will result in fee increases for some transactions. You can preview the Consumer Fees Page and the Merchant Fees page that will be effective following such changes.
Review the updated PayPal Fundraisers Terms and Conditions