Policy Updates

 

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Policy Updates

 

 

Notice of Amendment(s) to Australia PayPal Agreement(s)

Issued: 14 May 2021

 

This Page

This page displays policy updates which notify users of important changes to the Australia PayPal User Agreement or other online agreements, policies, or statements. Please go to “Past Policy Updates” to view previous policy updates.

 

Upcoming Changes

We’re making changes to certain agreements (listed below) that govern your relationship with PayPal. These changes will take place automatically on the corresponding effective date(s) shown below.

 

Actions Needed

Please carefully review the notices below and familiarise yourself with the upcoming changes. Otherwise, no further action is needed from you. If you would prefer to decline such changes you will need to close your PayPal account prior to the applicable effective date.

 

Amendments to the PayPal User Agreement

Effective: 30 June 2021

  • We are further revising PayPal’s Buyer Protection and Seller Protection to be globally consistent and to further clarify which transactions are eligible for protection.
  • We are clarifying that our contact number 1800 073 263 can only be called from an Australian landline.
  • We are clarifying the product “Mass Pay” or “Masspay” is now named “PayPal Payouts” globally.
  • We are also removing references and provisions in relation to PayPal Here as PayPal Here (the card reader devices and the PayPal Here app) will no longer be available in Australia after the above effective date. This means you will not be able to accept PayPal Here payments using the PayPal Here device or via the PayPal Here app from that date. If you would like to find out more about this, please see here.

To review the updated User Agreement, please click HERE.

 

Amendments to the Combined Financial Services Guide and Product Disclosure Statement

Effective: 30 June 2021

  • We are clarifying that our contact number 1800 073 263 can only be called from an Australian landline. Our other contact number +61 8223 9500 can still be reached via mobile phones.
  • We are clarifying the product “Mass Pay” or “Masspay” is now named “PayPal Payouts” globally.
  • We are also removing references and provisions in relation to PayPal Here as PayPal Here product (the card reader devices and the PayPal Here app) will no longer be available in Australia after the above effective date. This means you will not be able to accept PayPal Here payments using the PayPal Here device or via the PayPal Here app from that date. If you would like to find out more, please see here.

To review the updated CFSGPDS, please click HERE.