PayPal Rewards Card

A $0 annual fee credit card that earns uncapped reward points you can spend at over 750,000 eligible PayPal businesses!

Contact Us

Chat with us

We’re here to help, 8am – 10pm AEST, 7 days a week.
Existing customers: Log in to your PayPal account and select ‘PayPal Rewards Card’ then ‘Click to chat’ to chat with us.
Not a customer yet? Start a chat now

Have you checked out our FAQs?

The best way to get an answer to your question is to check our FAQs page. There you will be able to find answers to commonly asked questions.

Visit FAQS

Submit an online enquiry

If you cannot find a FAQ to help, you can submit an online enquiry.

Submit Online Enquiry

Send a secure message

To send us a secure message containing personal or account information, log in to your PayPal account, and select ‘PayPal Rewards Card’ to compose a message in the ‘My Messages’ option of your PayPal Rewards Card online account.

Activate your card & set up your PIN

Activating your card is easy. Just have your new PayPal Rewards Card on hand, and you’ll be good to go in minutes.

Activate Card


For information about our complaints handling process, please click here.

Report a lost or stolen card

1300 145 432
+612 8288 2929 from overseas
Please call us to report a lost or stolen card, a potential fraud or security issue with your account or card, or to close your account.

You can also register your card as lost or stolen, in your PayPal Rewards Card online account. Log in to your PayPal account and click on ‘PayPal Rewards Card’, ‘Manage cards’, then 'Report lost/stolen'.

Financial hardship

1800 318 185
Monday – Friday 9am - 9pm

Learn more

Accessibility support

For customers who may have hearing and or speech impairments to make and receive phone calls or who may have difficulty speaking English:

National Relay Service

Telephone Typewriter (TTY) Users – call 133 677 and request 1300 145 432
Speak and Listen Users – call 1300 555 727 and request 1300 145 432
Internet Relay Users – connect to the NRS website and request 1300 145 432
Language, Translation and Interpreting services – connect to Website Call: 1800 131 450 and request 1300 145 432