You’ve successfully activated Refunded Returns.
If you ever need to send something back, go right ahead! Then come back here to submit a claim for your refund on return shipping costs.*
If you ever need to send something back, go right ahead! Then come back here to submit a claim for your refund on return shipping costs.*
Find New StoresSafer online shopping.
Keep your purchases, and your money, more protected with a PayPal account.
Protected purchases.
Refunds on return shipping.
Get your money back on return shipping.
Sign up for a PayPal account, and activate Refunded Returns. Then go shopping and pay with PayPal.
If you return an eligible purchase, submit a request with proof of return** within 30 days of return and 150 days of purchase.
Your refund will appear in your PayPal account, usually within 5 business days.
Already activated Refunded Returns?
Personal accounts
What can you claim on?
As long as your refund request is in line with the seller’s return policy, you’re eligible for a refund on your return shipping.

What’s eligible?
- Shoes from Sydney
- Headphones from Hong Kong
- Lamps from London
- And almost anything else you can think of!

What’s not?
- Intangible goods, like music or vouchers. If you can’t ship it, we can’t refund it
- Items the seller excludes from their return policy (like swimwear)
- Items you haven’t paid for in full with your PayPal account