Are you ready for mobile customers?

The 2019 PayPal mCommerce Index research reveals what Australian consumers are expecting from their online shopping experiences. Increasing preference for mobile devices means social commerce is on the rise. Get the latest insights into consumer behaviour and whether businesses are keeping up.

The 2019 PayPal mCommerce Index research reveals what Australian consumers are expecting from their online shopping experiences. Increasing preference for mobile devices means social commerce is on the rise. Get the latest insights into consumer behaviour and whether businesses are keeping up.

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Mobile commerce matters

Smartphones are changing Australia’s online shopping behaviour. More and more Australians have switched from shopping on their computers to browsing the internet and making purchases through their mobile device (mCommerce). Mobile has become the growth engine of digital commerce and adapting your business for mobile could lead to real bottom line results. We’ve released the PayPal mCommerce Index to help businesses like yours get insights into what their mobile customers want.

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Tips from mobile-ready businesses

Organic perfumery, One Seed, started their business online. When they optimised for mobile, their sales doubled. Founder, Liz Cook, explains how.

Building a social community was always a priority for Status Anxiety. As their fellowship grew, so too did the opportunity to sell on social.

8 Steps to mobile success

Make it easy for your customers to shop mobile with the following best practice tips

1 Think mobile first

A truly engaging mobile experience must be developed with a mobile-first mentality. It’s not enough to translate a desktop site into a mobile optimised version.

PayPal mCommerce Index library

Download previous Annual or Trends reports.

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